From Radio World: (correction: via a link from a Radio World newsletter)..
A pair of senators has asked FCC Chairman Tom Wheeler to create a publicly searchable online consumer complaint database..
Although the Commission annually receives about 400,0000 consumer complaints and other public inquiries through its website and other means, complaint data are only made public on a very limited basis," they said...
They said a searchable, user-friendly complaint database would "enhance transparency, help the FCC empower consumers," and even "spur greater innovation in the telecommunications marketplace."..
Commissioner Ajit Pai further recommended that the commission publish an online dashboard that, among other things, allows consumers "to evaluate how well the commission resolves complaints."
They also pointed out that the FCC's own Consumer Advisory Committee recommended an online complaint database.
Read the full article at http://broadcastingcable.com/news/washington/senators-seek-fcc-online-complaint-database/130069